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Joanie DavisAsked on June 29, 2020 at 5:56 PM
Hello! I am reaching out again to hear back on how we can upgrade our account, I've received no reply from my first inquiry. Please email me at jdavis@kidfocus.com so we can update/upgrade our account. Thank you.
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John Support Team LeadReplied on June 29, 2020 at 9:55 PM
Hello Joanie - To upgrade the account, log in to it first then follow this guide on How-to-Upgrade-Account. Select the preferred subscription, choose what payment method to use, add the payment details, and that's it.
Regarding your first inquiry, I can see that one of my colleagues is already handling the ticket. Please view the response here: https://www.jotform.com/answers/2419136
Let us know if you need further assistance.