2ND REQUEST == We have an account that maxed out - how do we upgrade??!!

  • Profile Image
    Joanie Davis 
    Asked on June 29, 2020 at 05:56 PM

    Hello! I am reaching out again to hear back on how we can upgrade our account, I've received no reply from my first inquiry. Please email me at jdavis@kidfocus.com so we can update/upgrade our account. Thank you.

  • Profile Image
    Answered on June 29, 2020 at 09:55 PM

    Hello Joanie - To upgrade the account, log in to it first then follow this guide on How-to-Upgrade-Account. Select the preferred subscription, choose what payment method to use, add the payment details, and that's it.

    Regarding your first inquiry, I can see that one of my colleagues is already handling the ticket. Please view the response here: https://www.jotform.com/answers/2419136

    Let us know if you need further assistance.