What can I do to get my form restored?

  • Thomas Morris
    Asked on June 29, 2020 at 7:18 PM

    I need to get this back. Please hurry. I am losing business.

    I asked once, and now I am asking again

    Thanks

    Tom 

  • Mike_G JotForm Support
    Replied on June 29, 2020 at 10:21 PM

    Your account was put on suspension due to the following forms in your account

    Mini Rental Application

    Clone of Rental Application

    Rental Application

    SPS Rental Application

    having these fields.

    1593483534zt200629 221237 Screenshot 10

    We do not encourage our users to collect sensitive information, such as Driver's License Number or Social Security Number, from respondents. Reference: Terms of Use | JotForm

    Collection of such requires that you include in your form any type of the following widgets. 

    Signature widget — How-to-Add-an-E-Signature-to-Your-Form

    Terms&Conditions widget — Adding-a-License-Agreement-to-a-Form

    The widgets will serve as proof that your respondents agreed to have their sensitive information collected through your form.

    In order for us to reactivate your account, we would need to remove the said fields in your forms.

    We will wait for your response.