What can I do to get my form restored?

  • Profile Image
    Thomas Morris 
    Asked on June 29, 2020 at 07:18 PM

    I need to get this back. Please hurry. I am losing business.

    I asked once, and now I am asking again



  • Profile Image
    Answered on June 29, 2020 at 10:21 PM

    Your account was put on suspension due to the following forms in your account

    Mini Rental Application

    Clone of Rental Application

    Rental Application

    SPS Rental Application

    having these fields.


    We do not encourage our users to collect sensitive information, such as Driver's License Number or Social Security Number, from respondents. Reference: Terms of Use | Jotform

    Collection of such requires that you include in your form any type of the following widgets. 

    Signature widget — How-to-Add-an-E-Signature-to-Your-Form

    Terms&Conditions widget — Adding-a-License-Agreement-to-a-Form

    The widgets will serve as proof that your respondents agreed to have their sensitive information collected through your form.

    In order for us to reactivate your account, we would need to remove the said fields in your forms.

    We will wait for your response.