The Enable/Disable Button For the Condition Setting Is Not Functioning When Clicked

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Barkley
Asked on July 10, 2013 at 12:44 PM
I have 5 fields that show "Disabled". When I click to "Enable" it actually does nothing to that field and "disables" another field.

http://form.jotform.co/form/31585321302848

See attched picture
Page URL:
http://form.jotform.co/form/31585321302848
jefreylandicho
Answered on July 10, 2013 at 02:30 PM

I have tested your form and was able to replicate the same issue as well. I have forwarded your concern to our develoeprs to investigate what is causing this issue. Kindly wait for their response.
Barkley
Answered on July 11, 2013 at 07:19 AM

any feedback
JotForm Support

Welvin
Answered on July 11, 2013 at 11:11 AM

Hi,

This is already assigned to one of our developers. You should receive a notification via this thread for any updates made into this.

Thanks for your patience.
pubserv
Answered on February 13, 2014 at 07:48 AM

I have had the same problem - I enable and finish, but it just disables the rule again when I start the form.
pinoytech
Answered on February 13, 2014 at 08:39 AM

@puserv

Our sincere apologies for the inconvenience that may have caused. Like my colleague said, this issue is already assigned and work by one of our dev team.

As soon as we get update about this issue, we'll inform you immediately via this thread.
willemivo
Answered on June 11, 2014 at 03:13 PM

I'm experiencing the
same issue here: http://form.jotformeu.com/form/41521452079350? The condition on "Reden niet werken (vrouw)" is (dis)abled, i.e. it sometimes states disabled, sometimes not. However, it always shows (unconditional). Same goes for "Blok: bedrijfsongeval".
Update after 5-15 minutes: it works again. I get the impression the rule engine is updated every X seconds, and is sometimes delayed up to minutes. I get this impression from clicking buttons (delete, disable, etc. condition) without seeing the result, but when I close and than return to the conditions dialog screen the result DOES show (sometimes). In general, the conditions functionality makes an unstable impression.

Update: conditions are not always updated when the identifying text (IF [text], SHOW...) is changed. I can't reproduce when this occurs, however, I'm certain it did occur.