Jotforms have disappeared

  • Profile Image
    shopglamnails
    Asked on June 29, 2020 at 09:49 PM

    I created two Jotforms and when I went to edit them it they are gone. How do I get those back without recreating them? 


    Thank You,

    Julie Curd

  • Profile Image
    Kiran
    Answered on June 29, 2020 at 11:38 PM

    As we check, there are no forms created in your account. However, based on the IP address we are able to find another account jucurd with two forms (https://www.jotform.com/form/201332342469147 is one of the forms in the account) which seems to be registered using your other email address. If you are referring to this account, please try logging into the other account to manage your forms. 

    If you have forgotten your account password, you may request for a password reset from the login screen so that the password reset link will be sent to the account registered email address. 

    1531456980forgotpassword.png

    Thanks!