Limited upload space

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    Asked on June 29, 2020 at 11:19 PM

    I have deleted upload space and my form is still not activated 

  • Profile Image
    Answered on June 30, 2020 at 01:59 AM

    Hi there,

    Thank you for contacting Support.

    I wasn't able to find an account associated with your email address d***v***a*

    If you wish to free up your upload space...

    Check your submission data. If any of your forms accepts file uploads, these files will take up the "Upload Space" limit. You may want to download your submissions and delete some entries to free up space. Please do keep in mind that deleting submission data is irreversible and will permanently remove the data in our servers.

    Related Guides:

    How to Download the Submission Files

    How to Download Form Submissions as Excel CSV PDF

    How to Delete Form Submission Data

    Check the trash folders in the...

    My Forms page...

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    15934964032020-06-30 13_52_56.jpg

    and Sheets.

    15934964522020-06-30 13_53_47.jpg

    Please give it a try and should you have any further inquiries, we will be more than happy to help.

    Related Guides: Understanding Your Account Usage and Limits