My currency has changed from British pound to US dollar and I can't find the option to change it back

  • Clairewalbykettle
    Asked on June 30, 2020 at 3:58 AM

    HI, i have created the atached form.  the £'s have changed to $ and i cant find option to change back.


    also i cant seem to connect strip


    paypal keeps saying it is connected and then i will have a fail error message!!


    HELP!!

    Page URL: https://eu.jotform.com/build/201803719285356
  • Flavio_A
    Replied on June 30, 2020 at 6:29 AM

    Hi @Clairewalbykettle

    In order to change the currency you are using for payments you will have to click on the products listing, enter the payment gateway settings and click on the gear icon at the top. Then, you will see a dropdown menu where you will be able to change the currency. Please see bwloe:

    1593512589currency Screenshot 10

    As for your other questions, I have moved them to separate threads so we can better assist you.

    Square issue:

    https://www.jotform.com/answers/2420409

    PayPal issue:

    https://www.jotform.com/answers/2420410

    Please let us know if you need further assistance regarding the currency settings. As for the issues related to Square and PayPal, they will soon be address separately.