Attach files get by the form

  • seanaalleba
    Asked on June 30, 2020 at 3:58 AM

    How to attach the files from the form https://form.jotform.com/201812035261442 to the email that will be sent (see below)

    1593503898Capture d’écran 2020 06 30 Screenshot 10



  • Sonnyfer JotForm Support
    Replied on June 30, 2020 at 6:00 AM

    Hi there - You can attach a PDF copy of the submission by toggling PDF attachment on your Autoresponder.

    1593510769yerx Screenshot 10

    If you, however, wish to attach the uploaded file from the Autoresponder, I'm afraid that's not possible. You can only have the uploaded file as an attachment in Notification Email.

    Below is how to achieve it.

    1593511133yers Screenshot 21

    Hope this helps.


  • seanaalleba
    Replied on June 30, 2020 at 6:08 AM

    what a bad news :(

    and if i add {emailAddress} on the recipient field?

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  • seanaalleba
    Replied on June 30, 2020 at 6:48 AM

    I found another solution: 

    "Click the link below to download the logo files: {input9}  "

    But there is a problem with the link on Gmail app on android, the link of the file is broken.

    1593514078Screenshot 20200630 174647 com Screenshot 10

    1593514102Screenshot 20200630 174704 com Screenshot 21

  • Kiran Support Team Lead
    Replied on June 30, 2020 at 7:57 AM

    The download links from the email received on your mobile may be occurring due to the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings.


    1555422266Login2ViewUploadedFiles Screenshot 10

    Please try disabling it so that the file upload links shall be working fine without logging into your JotForm account on your mobile phone.

    The question related to adding the field to the recipient address is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/2420556

    Thank you!