Attach files get by the form

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    seanaalleba
    Asked on June 30, 2020 at 03:58 AM

    How to attach the files from the form https://form.jotform.com/201812035261442 to the email that will be sent (see below)

    1593503898Capture d’écran 2020-06-30



  • Profile Image
    Sonnyfer
    Answered on June 30, 2020 at 06:00 AM

    Hi there - You can attach a PDF copy of the submission by toggling PDF attachment on your Autoresponder.

    1593510769yerx.png

    If you, however, wish to attach the uploaded file from the Autoresponder, I'm afraid that's not possible. You can only have the uploaded file as an attachment in Notification Email.

    Below is how to achieve it.

    1593511133yers.png

    Hope this helps.


  • Profile Image
    seanaalleba
    Answered on June 30, 2020 at 06:08 AM

    what a bad news :(

    and if i add {emailAddress} on the recipient field?

    1593511688Capture d’écran 2020-06-30

  • Profile Image
    seanaalleba
    Answered on June 30, 2020 at 06:48 AM

    I found another solution: 

    "Click the link below to download the logo files: {input9}  "

    But there is a problem with the link on Gmail app on android, the link of the file is broken.

    1593514078Screenshot_20200630_174647_com

    1593514102Screenshot_20200630_174704_com

  • Profile Image
    Kiran
    Answered on June 30, 2020 at 07:57 AM

    The download links from the email received on your mobile may be occurring due to the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings.


    1555422266Login2ViewUploadedFiles.png

    Please try disabling it so that the file upload links shall be working fine without logging into your Jotform account on your mobile phone.

    The question related to adding the field to the recipient address is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/2420556

    Thank you!