What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens to my payment submission form when the amount submitable is reached?

    Asked by maxhawkes1 on May 03, 2011 at 12:23 PM

    What happens to my payment submission form when the amount submitable is reached per month?


    Example -

    Month 1: 7 Forms submitted with payments, I recieve all 7 forms & payments

    Month 2: 12 Forms sunmitted with payments, I recieve 10 forms & payments but what happens to the other two or can't people submit after limit is reached?

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    JotForm Support

    Answered by NeilVicente on May 04, 2011 at 07:18 AM


    Whenever your account reaches the alloted submission limit, i.e. 10 payments for free users, your forms will be disabled and will not be available for viewing.

    Your forms will be re-enabled in the following month, when your submissions counter are reset back to zero.

    Hope this post answered your question. Feel free to contact us again if you have other queries. Thank you.