PayPal Checkout & PayPal Pro - stuck in loading screen

  • KatieWeston2020
    Asked on June 30, 2020 at 9:22 AM

    Hello,


    The only PayPal gateway that will work is PayPal Pro using the API codes, although it won't accept credit card from my buyers.

    If I try to connect my paypal account to other paypal gateway it will not connect. Generally it will log in and say return to jotform, and then get stuck in a loading screen for eternity. 

  • Sonnyfer JotForm Support
    Replied on June 30, 2020 at 10:11 AM

    Hi there - Apologies for the inconvenience. 

    Could you please try clearing your browser cache or use a different browser to check if it makes any difference?

    I have also cleared your form cache from our end as a precaution.

    Looking forward to your reply.