PayPal Checkout & PayPal Pro - stuck in loading screen

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    Asked on June 30, 2020 at 09:22 AM


    The only PayPal gateway that will work is PayPal Pro using the API codes, although it won't accept credit card from my buyers.

    If I try to connect my paypal account to other paypal gateway it will not connect. Generally it will log in and say return to jotform, and then get stuck in a loading screen for eternity. 

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    Answered on June 30, 2020 at 10:11 AM

    Hi there - Apologies for the inconvenience. 

    Could you please try clearing your browser cache or use a different browser to check if it makes any difference?

    I have also cleared your form cache from our end as a precaution.

    Looking forward to your reply.