I can't log into my account

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    ron wofford 
    Asked on June 30, 2020 at 10:14 AM

    I think my account was hacked and now I'm unable to get into it. The email associated with the account I think is, Sirronnn@aol.com and sirronnn. also, my account was linked to my site Cruisecontroltravelcentral.com Before I got an email stating I was hacked. ----

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    Jimmy_D
    Answered on June 30, 2020 at 11:10 AM

    Hi!

    Our apologies for the inconvenience. Your account was suspended because this Form ID:201645255030141 present in your account was flagged as a scam.

    We completely understand this might not be the case with your form, yet we had to act accordingly to comply with our Terms

    To reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1.The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    -Send these proofs to reviewers@jotform.comwith Thread #2420827 as your subject. We will let you know about the status of your account after a thorough review of your proofs.


    Thanks.