How to remove product price from email?

  • ishait
    Asked on June 30, 2020 at 12:50 PM

    Hello, 

    I have successfully hidden the product price from the form. However, when the email is sent to the customer, the price still shows up in the email as "total: $XXX"


    How do I get rid of this from the email response? 

  • John Support Team Lead
    Replied on June 30, 2020 at 2:13 PM

    Hello @ishait - If you mean you would like to only show the selected product in the email, you can strip the payment field in the email. Here's a quick guide:

    15935407612421235 2 Screenshot 10

    Here's how it looks in the email:

    How to remove product price from email? Image 21

    GUIDEHow-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts 

  • ishait
    Replied on June 30, 2020 at 7:13 PM

    Hello - I would like the email to only should the product NAME and quantity. Without amount. How do I make this happen? thank you!

  • jherwin
    Replied on June 30, 2020 at 11:23 PM

    The only possible workaround is the one my colleague suggested.
    1593573762this Screenshot 10|
    Here's a screencast  for reference:
    1593573795Z0l1OyHeeD Screenshot 21
    It's not possible to remove the amount since it's included in the product list.