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  • rlhunter
    Asked on June 30, 2020 at 1:00 PM

    Unfortunately the requirements for my form are to complex for your software.   I have spent a month now with your technical team and someone local that considered themselves to understand the functionality of your program with no success.   

    I will be researching a different method to accommodate our needs. 


    Thank you for your understanding.

  • John Support Team Lead
    Replied on June 30, 2020 at 2:33 PM

    Hello @rlhunter - We do understand. I have canceled the subscription as requested and processed a prorated refund. Please allow 3-5 business days for the refunded amount to reflect on your bank account.