Not Working on Melissa Mayo Cooking School Giveaway

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    firstoffive
    Asked on June 30, 2020 at 01:03 PM

    I'm embarrassed to say I entered several times because when I received the email from Jotform it states you have received my response giving me the two screenshot links I sent to enter.  When I clicked on them I received the following message:


    "Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."

    I entered several times because I thought I was doing something wrong.  

    Help!

    Raschell

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    Patrick_R
    Answered on June 30, 2020 at 02:47 PM

    Hello! The file link which you posted is correctly working but it can only be accessed by the form owner and that too when they are logged in to their account on JotForm. This is because of the security settings of the account to which this file is associated. No one else would be able to access this file unless they allow it to.


    I hope this answers your query. If you have any further questions, feel free to ask.

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    firstoffive
    Answered on June 30, 2020 at 03:28 PM
    Thanks a million Patrick.  Wish I knew that earlier as it looks ridiculous at how many entries I made.  The last one is the one that is correct.     
    On Tuesday, June 30, 2020, 01:47:44 PM CDT, Jotform wrote:

    New response received#yiv0421154774 p img {max-width:100%;} A new response has been received: Answered by Patrick_R

    Hello! The filelink which you posted is correctly working but it can only be accessed bythe form owner and that too when they are logged in to their account on JotForm.This is because of the security settings of the account to which this file isassociated. No one else would be able to access this file unless they allow itto.
    I hope this answers your query. If you have any further questions,feel free to ask.
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    Patrick_R
    Answered on June 30, 2020 at 04:33 PM

    Hi! We're always happy to assist.
    If you come across any further questions, feel free to write back to us.

    Thank you!