log in

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    kasie 
    Asked on June 30, 2020 at 03:26 PM

    I have a new computer and now I can not log in anymore...

    I tried resetting password but nothning is happening

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    Carlos_C
    Answered on June 30, 2020 at 05:55 PM

    I'm currently looking at your account, I'll update you on this same thread as soon as I have some news.

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    Carlos_C
    Answered on June 30, 2020 at 06:36 PM

     Hello,

    Thank you for waiting.

    After checking your account I can see that it has been suspended due to the form https://www.jotform.com/form/201704079048150 since it is asking for sensitive information.

    I already reactivate the account, please follow the steps below to avoid a further suspensions.

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    If you need any further assistance, please let us know. We will be happy to help.