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kasieAsked on June 30, 2020 at 3:26 PM
I have a new computer and now I can not log in anymore...
I tried resetting password but nothning is happening
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Carlos_CReplied on June 30, 2020 at 5:55 PM
I'm currently looking at your account, I'll update you on this same thread as soon as I have some news.
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Carlos_CReplied on June 30, 2020 at 6:36 PM
Hello,
Thank you for waiting.
After checking your account I can see that it has been suspended due to the form https://www.jotform.com/form/201704079048150 since it is asking for sensitive information.
I already reactivate the account, please follow the steps below to avoid a further suspensions.
1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.
2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.
If you need any further assistance, please let us know. We will be happy to help.