Issues with Moneris Integration.; "No permission for:'cvd_info'" error.

  • Profile Image
    Asked on June 30, 2020 at 03:57 PM

    I am getting the following error when I try to submit payments through my JotForm.

    Moneris Error I: Cancelled: Transaction not allowed.No permission for:'cvd_info'

    I have talked with Moneris and CVD is enabled on my account


  • Profile Image
    Answered on June 30, 2020 at 06:21 PM

    This error usually occurs when your Store ID or/and API Token are incorrect. This will also bring an error on test mode such that you are able to view it and make edits. Please double-check to confirm the credentials are correctly entered.

    Related guide: How-to-integrate-Moneris-with-JotForm

    Should you have any further inquiries, we will be more than happy to help.
  • Profile Image
    Answered on June 30, 2020 at 07:28 PM
    Credentials are confirmed and I am still receiving the following error:

    Will testing in Sandbox mode result in this error?

  • Profile Image
    Answered on June 30, 2020 at 11:07 PM

    It looks like you are using a live store id and your payment settings is set to Sandbox mode.

    If you want to test in Sandbox mode, please use the test credentials in this developer guide

    If you want an actual payment testing, try disabling Sandbox and submit an actual test.

    1593572765The Easiest Online Form Builde

    Again, there are two credentials that you can use, production and sandbox credentials. Make sure that you are using the correct login.

    Let us know how it goes.