Monday integration showing invalid API key error

  • Profile Image
    lidoagency
    Asked on June 30, 2020 at 05:53 PM

    I am entering in my Monday.com API key in my one form in Jot Forms and it is telling me invalid key.  I am literally copying from my API in Monday.com.


    What am I doing wrong?  And I am using V2

    Screenshot
  • Profile Image
    gerardw
    Answered on June 30, 2020 at 09:05 PM

    Hello,

    I cloned and tested your form but I was not able to replicate the issue. Monday integration connected fine at my end.

    1593565253screencast01072020_1.gif

    I have additionally cleared your form cache.

    Could you try these options:

    1. Try regenerating the API key on your Monday account:

    15935654730107_4.png

    2. Clear your browser cache and try OR log into your account using an incognito browser window and then try integrating.

    3. Try using a different device/computer.

    4. Try using a different browser.

    5. Open your Monday account and form on the same browser (different tabs) and then try connecting.

    Do test and let us know the update.