E-Signature Image on Notifications?

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    greg_cranium21
    Asked on June 30, 2020 at 05:59 PM

    Hello,

    New FREE account, built small test form with E-Signature at the end. The signature image does not come in internal notification or auto-responder to customer.

    Do you need a paid account for that to happen?

    Thanks,

    Greg Weber

    greg@cranium21.com

  • Profile Image
    Jovanne_A
    Answered on June 30, 2020 at 07:44 PM

    Hi, thank you for reaching out to us.

    To view the file attachments in the email notification, you can go to https://www.jotform.com/myaccount/settings > Privacy > uncheck the Require log-in to view uploaded files.

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    I hope this will help. Let us know if you have further questions. Thank you.