unable to change password

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    debra.ezell
    Asked on June 30, 2020 at 07:42 PM

    I recently upgraded to the Silver JotForm.  When I go into my profile to change my password, it says it does not recognize my current password.  Is there a forgot password link to change my current password? 

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    Kenneth_C
    Answered on June 30, 2020 at 11:38 PM

    Thank you for reaching support, 

    Simply click on the forgot password to generate a reset password to your email address:

    1593574586a1.png

    Here is a Related Guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    I hope that helps.

    Best.