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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems encountered

    Asked by PatMarchand on May 04, 2011 at 04:12 AM

    My user name: PatMarchand

    Encountering few problems with the forms, even in the preview.

    - Options showing on one line instead of separate items

    - the captcha does load up (the load up round sign shows but nothing happens)

    Cannot show you the url, because I would have to release the page and I do not want to do so until it works properly.

    However if you do open the form (within my user name: PatMarchand) = 11235951552 and try to preview it you will see there are few problems there.

    This is quite urgent.

    Thank you


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    JotForm Support

    Answered by liyam on May 04, 2011 at 06:16 AM

    Hello PatMarchand,

    I have checked the form that you were referring to and it seems to look alright on my end.  The check boxes are lined up properly and the captcha loads properly as well.

    Can you verify that this is still the case when you're viewing the form on your browser?

    We'll wait for your response.