What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My conditions go away when I publish my site.

    Asked by iDoctor614 on July 11, 2013 at 02:26 PM

    I had a bunch of conditions set up and they all worked perfectly in the preview mode and even my website builder preview mode, but when I finally published the site all the forms were visible when they should not have been.  This has been extremely inconvenient and frustrating.  Also whenever I change anything on the form, it creates an entirely new, terribly formatted google spreadsheet when I just want to keep integration down to my one spreadsheet that I spent hours making.  Please help me, this software is terrible right now.

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    Answered by pinoytech on July 11, 2013 at 06:20 PM


    Sorry for the inconvenience that may have caused. I've cloned your form to investigate the issue and found out that the fields that supposed to have condition was deleted which is the reason why your conditions not working.

    Please take a look at this video for more information:

    Request Estimate Form: http://www.screencast.com/t/rvKHuEjV

    Sign up for a repair Form: http://www.screencast.com/t/IkPjEF8dYU

    If you need further assistance, please let us know.

    Thank you!