Automated Response

  • glovientbusiness
    Asked on July 3, 2020 at 12:52 PM

    Hey dear Team,

    i want to ask if i can personalize an automatic response e-mail when a customer fill the form up. 

    Best regards
    Glovient.

  • Carlos_C
    Replied on July 3, 2020 at 2:27 PM

    Hello,

    Thank you for your message.

    You can edit the Autoresponse email template, please follow the steps on this guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders.

    The following screenshot is showing some of the options: 

    Automated Response Image 1 Screenshot 20


    If you need any further assistance, please let us know. We will be happy to help.