What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where do i put my paypal address for the gift certificate

    Asked by chuggett on July 11, 2013 at 09:04 PM

    Hi.

    I cant seem to find anywhere were i can add my paypal address to the gift certificate template.  The form is embedd into my wordrpress site, but after submitting the form, it errors out saying there is a problem with the sellers email address.

    I just dont know where to find this change on the form.

    Thanks for your help.

    Chris

    gift certificate email problem template site
  • Profile Image

    Answered by pinoytech on July 11, 2013 at 10:19 PM

    Hi Chris,

    Sorry for the inconvenience that may have caused. With regards to the issue, can you please share to us your website URL where your form embedded for further assistance?

    Thank you!

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    Answered by chuggett on July 11, 2013 at 11:31 PM

    Thanks for your reply.

    The url is http://chrishuggettphotography.com.au/gift-vouchers/

    thanks a lot

  • Profile Image

    Answered by pinoytech on July 11, 2013 at 11:43 PM

    Hi,

    I have check your form and found out that the issue is had something to do with:

    To fixed the issue, please fill in paypal account.

    If you need further assistance, please let us know.

    Thank you!

  • Profile Image

    Answered by chuggett on July 11, 2013 at 11:52 PM

    Thank you so much. I thought someting like this would be the problem, but how do i find this screen

  • Profile Image

    Answered by pinoytech on July 12, 2013 at 12:17 AM

    You might like to take a look at this video for more information.

    http://www.screencast.com/t/DYZcgtcrHBX

    If you need further assistance, please let us know.

    Thank you!

  • Profile Image

    Answered by chuggett on July 12, 2013 at 12:38 AM

    hahaha..i cant believe i missed that. so simple. thank you so much. and its so cool you did a video to show me.  great support. 

    thanks again