Ticket Widget, separate rows in EXCEL

  • gfieldsend
    Asked on July 3, 2020 at 11:50 PM

    Hello,


    I was wondering if it were possible, under the ticket widget, for the options the users select to be placed in different columns in excel. I attached a screenshot, but basically my ticket widget is used to reserve dates and I would like the date to be separated into separate rows so I can easily analyze the responses. Is that possible?

    Jotform Thread 2429505 Screenshot
  • Vick_W Jotform Support
    Replied on July 4, 2020 at 12:13 AM

    Hey there,

    Happy to help you today.

    Unfortunately, this is not possible as each submission is separated by rows. Giving a separate row to each entry in one column will not be possible.

    However, as a workaround, you can add a pre-populated URL on your "Thank your page" and offer the users to submit the form again if they want to reserve another slot. This way the same user will be able to reserve multiple slots and they will all automatically go in separate rows.

    Here is a step by step guide on how you can pre-populate a URL.

    https://www.jotform.com/help/528-How-to-Pre-Populate-the-Same-Form-with-Data-from-a-Previous-Submission

    Let us know if you need further assistance.

    Thanks.