What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving the form!

    Asked by Ikisami on July 12, 2013 at 06:35 AM

    Hello! I'm from Hungary Sándor Timisoara. Unfortunately we could not speak English well. Any of these problems. So far this only the form. Not receiving the completed form! Just finished testingGet a quick fix for client order does not arrive!


    There are Hungary Customer Service?

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    JotForm Support

    Answered by EltonCris on July 12, 2013 at 08:38 AM


    Unfortunately we do not have Hungary Customer Support, however feel free to write in your own language and we'll do our best to understand it using Google Translation tool.

    About the problem, I checked your email and it's not in the bounce list. I have submitted a test submissions with your form and they're all delivered successfully to your email address. Here's the latest logs:

    /var/log/jotform/amazonSES.log:[11/Jul/2013:14:06:00 -0400] 10530632846 AmazonSES Sent email to mail.cvprof@gmail.com - MessageID:0000013fcee93ed7-192d6791-f02b-40b9-a455-026e7e716ff6-000000 - RequestId:8a95c654-ea54-11e2-9fa4-59cae1166033

    Please try to make a test with your form and see if it's working fine now.