Email Notifications & HIPAA

  • jturner2013
    Asked on July 5, 2020 at 6:09 PM

    Hello,

    We're a HIPAA covered entity. We haven't received any customer PHI data through Jotform, but in case we do, do we need to turn off email notifications of form submissions?

    Or do we have to encrypt them? (if so, how?)

  • Girish JotForm Support
    Replied on July 5, 2020 at 9:48 PM

    Hello,

    You have the option to enable PHI on each field on the form. The fields marked as PHI, will be encrypted on the email notification.

    Related guide for reference: https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms 

    HIPAA forms by default have the encryption feature.