What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please make sure to type the correct combination. Check for Upper/lower cases. I would also suggest changing your password. See if that helps.
Thanks for giving your inputs, to better assist you we advise our users to create a separate thread for your their questions and concerns. I've opened one for you, you can refer to this link instead: http://www.jotform.com/answers/522948. We will address to it accordingly.