JotForm Integrations:: User wants an integration with Whatsapp for being notified when the form is filled

  • curtnorval
    Asked on July 5, 2020 at 10:55 PM

    Hi, I would like to know if it is possible to contact directly by whatsapp gb my lead. Upon receipt of the form.

  • truman
    Replied on July 6, 2020 at 3:02 AM

    Hi, 

    Unfortunately, there is no Whatsapp integration feature with JotForm. Based on your concern a feature ticket has been created and escalated to our developer team. We cannot provide an ETA on the features done. However, you will be notified when it’s done via this thread. 

    Also, you can use this workaround;
    Click to Chat feature with Whatsapp (https://faq.whatsapp.com/general/chats/how-to-use-click-to-chat?category=5245251). You can have the Whatsapp URL in the Thank You URL settings, so people are automatically redirected and prompt to send you the message on Whatsapp when submitting the form. 

    You can also check the custom URL configuration from here.