What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    2 new forms have appeared on my jotform account and a form i created has dissappeared.

    Asked by Wild_Elements on July 12, 2013 at 09:45 AM

    hi

    I am a bit concerned as 2 new forms have appeared on my jotform account and a form i created has dissappeared.

    i would be grateful if someone could reply telling me what happens. I need to be able to trust Jotform 100%.

    Is there also a way to see all my help questions in one place? one is missing, when i search by either my name or my company name.

    thanks, Resi

    JotForm name thanks new forms
  • Profile Image
    JotForm Founder

    Answered by aytekin on July 12, 2013 at 10:26 AM

    You can see your tickets here:

    http://www.jotform.com/answers/user_threads.php?username=Wild_Elements

     

    Regarding the disappeared form do you have the form URL? You might have two accounts. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 12, 2013 at 10:27 AM

    You can also see a list of changes made on your account from History page:

    http://www.jotform.com/myaccount/history