What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto Fill form and come back later using email

    Asked by Kalani on July 12, 2013 at 03:53 PM


    Hello, I REALLY want to purchase at least the $10 package because your forms are amazing! I just have 1 question. Is it possible to be able to pull up information by users? For example, If someone filled out the form and decided to come back and re-fill out the form, is it possible for the information that they filled out last time to be auto filled out after they fill out their email address? This would be AMAZING if I can figure it out! Please let me know, I know its a little confusing. Thank you!

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    JotForm Support

    Answered by jonathan on July 12, 2013 at 06:28 PM

    Hi Kalani,

    Thank you for contacting us.

    The answer to your question is Yes, it is possible.

    Review this guide How-to-Save-Forms-to-Continue-Later , it should be what you were looking for.

    Here is also a sample form http://form.jotformpro.com/form/30187748029965? you can test this feature.

    Please contact us again anytime for any assistance needed.


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    Answered by weeklychurchnews on July 12, 2013 at 06:48 PM

    Thanks for your response. I would really like to try it out to see if it works for my business. Is the save option available for a free trial account? 

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    JotForm Support

    Answered by jonathan on July 12, 2013 at 07:11 PM


    Yes. All features are available also in Free subscriptions.

    The difference with paid plans are the limits.
    You can check for more details of that here