Locked out account

  • Profile Image
    Domonique  
    Asked on July 07, 2020 at 02:46 PM

    I need access to my forms.

    I need my password to be reset

    Screenshot
  • Profile Image
    Bert_A
    Answered on July 07, 2020 at 06:58 PM

    Hello,

    Your account was suspended due to all of your forms which were flagged by our system for a possible scam and copyright logo.


    Although we understand that this might not be the case with your form, we had to act according to the general rule to be in compliance with our Terms:

    Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the suspicious forms.

    Or, kindly provide us the following information:

    1. The URL where your form is used (website)

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #2434841 as your subject. We will let you know about the status of your account after a thorough review of your proofs