What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I find recent submissions when I log in to jotform?

    Asked by twig on May 04, 2011 at 04:24 PM

    We have been receiving emails with the data from our form submissions.  Since these are not formatted, we prefer to print them from the jotform site.  Our three most recent submissions are not there.  Why?

    Page URL:
    http://www.thetwig.org/twig/npo.jsp?pg=customform&customform=506

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 04, 2011 at 08:32 PM

    Hi,

    Can you give us the direct link to the page where your form is embedded? There is no way that a submission made to a form will not make it in the submissions page. It might be possible that the form you are using is not the exact form that is in your account.

    Please provide the details I asked for. Thank you for your cooperation.


    Neil

  • Profile Image

    Answered by hemoman on January 06, 2012 at 11:24 AM
  • Profile Image

    Answered by AtacanC on January 06, 2012 at 11:41 AM

    @hemoman

    Can you please try to check your submissions on https://secure.jotform.com/ ? If the problem persists, please open a new thread and share your concern with us. So we can investigate this further.

    Have a nice day.