What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account suspended

    Asked by gumush on July 13, 2013 at 09:12 AM

    I'm premium member and just create a form no send no submit but my accound suspended ?

    Anyone help ?

    create a form no submit create
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 13, 2013 at 10:07 AM

    Hi,

    Our sincere apologies for the inconveniences this may have caused.

    Your account was autosuspended by our system for phishing reasons but I found nothing offensive with your forms and this is indeed a mistake. I have now corrected this and added your account to the white list, it should be fine now. You can now login as usual.

    Thank you!