cant change pdf title

  • Gross_Carolyn
    Asked on July 7, 2020 at 10:00 PM

    How do I change the title of a submission in the pdf editor?   I found where to change it on the attachment, but would like to have it in  the taskbar of the editor.  

    In the attached screenshot  the name Shelly Yoder is on the top, and I would like it to be the person who is apply -- in this case Hailey Dedert.  

    Jotform Thread 2435557 Screenshot
  • Kenneth JotForm Support
    Replied on July 8, 2020 at 2:58 AM

    Thank you for reaching support,

    Let me have some time to check on this and I will get back with you shortly.

    Best.

  • Kenneth JotForm Support
    Replied on July 8, 2020 at 3:30 AM

    Hi there,

    After some customization attempts, I am unable to change the PDF document name.

    Changing the PDF file name only shows correctly when downloaded:

    1594193120z1 Screenshot 10

    However, the name of the PDF document remains the name of the Church Leader:

    1594193239x1 Screenshot 21

    Since that is the case, I would like to suggest a workaround.

    Change the Church Leader Label name into Name and vice-versa. That way since the Church Leader field is being recognized by the PDF document as it's title, it would then pick up the responder's name instead. 

    You may rearrange the placement of those fields on the form, as well as rearrange the columns on the submission sheets.

    I hope that works for you.

    Thank you for your patience.

    Best.