What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Get custom thank you content in notification email?

    Asked by crystalclearcleaning on July 13, 2013 at 11:06 AM

    I am building a form with conditions for a client that ends up with a price estimate for their visitors after they hit submit.  After submit, visitors get a custom thank you message with their price estimate.  

    The thank you message will contain something like this:

    Thank you for requesting your FREE ESTIMATE.

    Based on the information you've given us, the estimate for your window cleaning is:

     

    $95*

    Everything works and I get the notification emails, but because the price estimate is part of the text on the thank you message, I don't get that value in the notification email.  I only get their answers from the form.  Is there any way to get the text from the thank you message to be sent along to me with the notification emails?  If not, is it possible to have a specific value returned in the email based on the thanks you message the vistor ends up with based on their answers?

    email custom thank you content Emails Thank You message
  • Profile Image
    JotForm Support

    Answered by Welvin on July 13, 2013 at 01:49 PM

    Hi,

    I would suggest creating as many email notifications per your estimate pricing sets. So, first notification will be the combination of the conditional logic such as; Option 1 = 1, Option 2 = 5, Option 3 = 10 and so on. Let me know if you need clarification about this.

    Let me also know the form URL so I can check your current conditional logic and pricing set so I can come up with the idea and show you an example.

    Thanks

  • Profile Image

    Answered by crystalclearcleaning on July 15, 2013 at 09:28 AM


  • Profile Image

    Answered by sidharth_kch on July 15, 2013 at 11:03 AM

    @crystalclearcleaning

    For some reason your last response came out empty. Request you to please post it again.

    Thanks,

    Sidharth