Trouble Receiving Form Email Notification

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    Erinnj
    Asked on July 13, 2013 at 09:46 PM

    I get 75-100 forms a month and I will have two or three a week that don't make it. Is there a way to find out why?

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    jefreylandicho
    Answered on July 14, 2013 at 01:36 AM

    Can you please try adding noreply@jotform.com or noreply@formresponse.com to your Sender E-mail and see if it resolves the issue? 

    We also experienced a sending email issue last week which was already resolved by our engineers.

    If the issue still persist, please contact us again.