What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am unable to access my forms on the MY FORMS page.

    Asked by janeann on July 14, 2013 at 02:49 PM

    The page will not load so I can view my forms.  In fact, to use the pull-down menu for the SUPPORT I had to go to FORM TEMPLATES page.  It took that page a while to come up.

  • Profile Image

    Answered by khrisell on July 14, 2013 at 03:53 PM


    I have checked your account and was able to see all your forms under My Forms.

    Kindly clear your browser cache and cookies and login back to you account and you should be able to see your forms under "My Forms". 

    Feel free to let us know if you have further questions or inquiry.

    Thank you.