Unable to download form on mobile app. Getting error "An error occurred while downloading form"

  • TonyRoejen
    Asked on July 9, 2020 at 12:28 AM

    I am having the same problem as "artistic12". On our mobile phones IOS and Android, we get "An error occurred while downloading form. Please try again later"

  • Vick_W Jotform Support
    Replied on July 9, 2020 at 2:59 AM

    Hi Tony,

    Happy to help you today.

    Please provide the Form URL you are referring to so we can test it here or are you facing this issue with multiple forms?

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Looking forward to your reply.

    Thanks.