How much is it to upgrade from Bronze package to Silver package?

  • BIAD
    Asked on July 9, 2020 at 12:28 AM

    Hi,

    If we need to upgrade the Bronze package to Silver package, how much should we top up?

    Thanks

    BIAD

  • Kenneth JotForm Support
    Replied on July 9, 2020 at 2:50 AM

    Thank you for reaching support,

    Should you decide to upgrade to silver, you will be issued a pro-rated refund for the unused days, then you could proceed on upgrading to the yearly silver plan of $390.

    1594277009u1 Screenshot 10

    Here is a Related guide on how to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    I hope that helps.

    Best.

  • BIAD
    Replied on July 9, 2020 at 8:28 AM
    Hi,
    Thank you for your reply.
    If we cancel the bronze package and sign the silver package, how much we
    will get back for the refund?
    Thank
    BIAD
    ...
  • Girish JotForm Support
    Replied on July 9, 2020 at 9:12 AM

    Hello,

    Currently you have the 2-year Bronze plan active on your account.

    If you upgrade to Silver, you should be receiving approximately $114 as pro rated refund on the Bronze plan.

    Do let us know if you have any further queries.