How to disable Notification update after form has been changed?

  • butleren
    Asked on July 9, 2020 at 7:59 AM

    Hi

    I have problems every time I change something in this form - it changes the Emails that I have made.

    It is quite a time consuming and frustrating process - what am I doing wrong?

    Is it no versatile enough to handle changes?

    This is the form ID: https://eu.jotform.com/build/200804179293355

    Jotform Thread 2438803 Screenshot
  • Bojan Support Team Lead
    Replied on July 9, 2020 at 8:56 AM

    Greetings.

    If you don't wish to automatically update the email every time you update your form, you need to go to Advanced tab and disable Update Email option, located at the end of the page:

    How to disable Notification update after form has been changed? Image 1 Screenshot 20

    Please let us know if this resolved your problem. 

  • butleren
    Replied on July 9, 2020 at 10:28 AM
    Hi, thanks for your reply,
    I hope this helps, why have I not asked you before;-) spent hours
    correcting every time I have changed something.
    I will test by building the e-mails from scratch again - but it seems this
    is the solution.
    Thanks
    Stefan
    ...
  • Ashwin JotForm Support
    Replied on July 9, 2020 at 11:28 AM

    Sure, please test your form by adding removing field and check if it causes any issue in email alert. 

    Do get back to us if the issue persists. 

    We will wait for your response.