What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I reach the month limit of 100 contacts?

    Asked by jdaniel22 on July 15, 2013 at 06:35 AM

    Good morning,

    I would like to know what happens if I reach the month limit of 100 contacts.

    Will the form be disabled? Or the form still online, but I will not receive the contacts?


    Hope to get an answer as soon as possible. Thanks.




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    Answered by gori-mathew on July 15, 2013 at 07:40 AM

    Hi Daniel,

    In the free plan you are allocated 100 submissions per month, before the limit is reached you will be sent a warning mail requesting you to upgrade your account to the paid plan for you to get more submissions or else the account be suspended when the limit is reached. When the limit is hit the account will be suspended and all your forms dissabled.

    Do feel free to let us know if you need further assistance.