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Kate TanskiAsked on July 9, 2020 at 7:19 PM
Hi,
I'm trying to confirm my email for a reservation, and the link takes me to a page that says "Not valid link". Here's the link from the email:https://www.jotform.com/verifyemail/a3RhbnNraUB1dy5lZHU=/5792dc8c6db888fef1ee112383a322f6 Any suggestions?
It's for a reservation with University of Washington Recreation, Waterfront Activities Center.
Thanks!
Catherine (Kate) Tanski
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Vick_W Jotform SupportReplied on July 10, 2020 at 12:10 AM
Hi Kate,
Happy to help you today.
I've checked your account details and your account status is showing up as deleted. Maybe this is why the link is not working. I can see that the account was created just yesterday.
Would you like us to reactivate your account?
Looking forward to your reply.
Thanks.
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Kate TanskiReplied on July 10, 2020 at 12:28 AMVick,
That makes sense. I was trying to do two things at once, and got the email
confirmations confused.
No, I don't want to reactivate my account. Sorry for the mixup, and thanks
for your prompt response!
Kate
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Vick_W Jotform SupportReplied on July 10, 2020 at 1:45 AM
Hi Kate,
You are welcome. I do understand that you've already deleted your account but if you have any concerns or questions regarding JotForm you can open a new ticket for it. We are here 24/7 to answer your queries.
Thanks.