What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are the jotforms in my inbox suddenly say they're coming from "me" and not from "Jotform"?

    Asked by graceatgypsyrose on July 15, 2013 at 12:13 PM

    Suddenly my jotforms are coming into my emails saying the sender is "Me" not "Jotform".  I want them to come in saying the sender is Jotform, not "Me".

     

    I didn't change anything, this suddenly started happening.  How can I fix this?

     

    Thanks!

     

    Wendy

     

    Below is how it looks when it comes into my inbox.  The "me" used to say Jotform, and that's what I want back.

    Page URL:
    me,GypsyNewSubmission:PartyRequestForm

    JotForm Emails sender thanks
  • Profile Image

    Answered by dinesh-it on July 15, 2013 at 12:29 PM

    Hi, I request you to set the the sender email ID as noreply@jotform.com in one of your form.

     

    Let us know the result after you made the change.

    Thank you.