How can I add an 'if A then go to question 5, if B go to question 6 option?'

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    Asked on July 15, 2013 at 12:41 PM

    I have new members and returning members. I don't want my returning members to have to enter all the long data that new members need to enter, so I've created a question, are you new to the program? underneath are 2 buttons, yes and no. If they say yes, I'd like them to give me their name and the program they're signing up for and then no other details are needed. If they say no, then I'd like them to fill out the whole form.

    I know I can do this with Jotform but I've forgotten how. Could you please point me in the right direction?




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    Answered on July 15, 2013 at 12:48 PM

    Hi Julie,

    Please take a look at this article for more detailed information.

    If you need further assistance, please let us know.

    Thank you!

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    Answered on July 15, 2013 at 01:43 PM
    Thanks. I happen to find that link just after I emailed you. Now for the specific questions.
    How do I end the conditionals? For instance, I want my first question to be are you a returning member? If yes, I still need them to give me their name and which program they're signing up for. If no, then they need to fill out the whole form.
    I chose my conditional to be show/hide field form. I added my conditionals for the yes answer, but after I add the 2 fields I need (name and what program) I can't save or add an end form option. So then I tried skip to page and still ran into trouble. What am I missing? I keep running into an option that says 'please select' but there are no drop down to choose from.
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    Answered on July 15, 2013 at 02:15 PM

    Hi Julie, Can you provide us the form URL? So that I can Check and help you further.

    Waiting for your reply.

    Thank you

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    Answered on July 15, 2013 at 02:59 PM
    I played with it for awhile and then decided to create 2 different forms to keep it simple. 1 for new rowers and 1 for returning rowers. But thanks for your help.
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    Answered on July 15, 2013 at 03:44 PM

    You are quite welcome.

    Just in case there is a quick example of conditional "Are you a returning member?" question. I have attached two conditions to it.

    You can check the conditions by cloning that form to your account.

    Please feel free to contact us if you need any further assistance.

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    Answered on July 15, 2013 at 04:18 PM
    That's exactly what I wanted to do! My only question is after I've cloned into my existing form, how to do I get the entire form to show if they click 'no?' Right now, if you click 'no' only 3 questions appear. How do I get the whole form to appear without adding a special rule for each item?
    Also, how did you get the 'yes' part of the form to work? When I did it, I swear I entered the same thing you did, but unless I hid everything else, all other aspects of the form still showed up?
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    Answered on July 15, 2013 at 04:20 PM
    I see where I did something differently. What's the difference between 'is filled' 'is equal to' and the other 2 options?
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    Answered on July 15, 2013 at 04:29 PM
    And another question, is that first question a radio button for the yes/no? I tried adding that to my existing form but I don't get the conditions icon on the top right? What option gives them to you? It seems sometimes it appears and sometimes it doesn't.
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    Answered on July 15, 2013 at 04:52 PM

    May I have the url of your form, because it seems that you have several Forms created on your account so that I can create a sample of what you are trying to achieve.

    Thank you and I will wait for your response.

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    Answered on July 15, 2013 at 07:18 PM
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    Answered on July 15, 2013 at 07:43 PM

    To find the Conditions icon, go to Setup and Embed tab always, there you will find the Conditions option. 


    You need to use form collapse feature to let the sections show or hide. I want to help you witht the conditions but first I would like to know which section of your form you'd like to show and which section you'd like to hide if the user choose "yes". I guess if the user choose "no", the whole form needs to be showed.

    I'll wait for your reply.


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    Answered on July 15, 2013 at 08:34 PM
    You're right, if they choose no, I need the whole form. If yes, I need:
    Program you're signing up for
    The problem is that those 3 questions are spread throughout the form so I can't hide entire sections.
    Sent from my iPhone
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    Answered on July 15, 2013 at 08:42 PM

    Of course you can hide entire sections please check this guide out

    Let us know if further help is needed