Conditionnal is not working on my form card

  • xcd
    Asked on July 10, 2020 at 6:15 AM

    Hey

    I want skip to a card ( as a page is not allowed with this format) if all the IF matched

    It seems that that it skips as soon as 1 condition is checked...

    Any idea..?

     
    Jotform Thread 2441091 Screenshot
  • gokhaneryilmaz
    Replied on July 10, 2020 at 7:05 AM

    Hi xcd,

    I have looked at your condition and fortunately, find the problem.

    You made 3 IF condition with Is Not Equal To state. When you satisfy one condition 3 of them automatically satisfied because by default the values of them are not equal to what you put to the Value of the IF statement.

    To solve this problem, you should also add IS FILLED state check to the fields as below image shows.

    1594379133Screen Shot 2020 07 10 at 14 Screenshot 10

    If you need further assistance, please let us know.

  • xcd
    Replied on July 10, 2020 at 10:31 AM

    hey gokhaneryilmaz , thk you for your support , i'll check this out

    What do you think is the best practice : I have almost 70 Q, I want the respondents to see their specific profil IF ALL criterias matches after they responded all the Q.

    Doing it with cards or classic ? classic has pages to jump to, does it matters..?

    And there will be 4 profiles, do I have to do long and boring process of conditional to math each profil (I think so) ^^ or is there a "trick" ..?

    Thank you for your time guys ;-)

  • BJoanna
    Replied on July 10, 2020 at 12:33 PM

    For forms with a lot of fields, I would suggest a Classic form. You can also check the following guide:

    Cards or Classic: Which One Should I Use?

    If you want to show a different profile based on the user's answer, you will need to use conditional logic. I saw that you are performing a calculation in your form. If each profile will have a different result, you can show it based on the calculated result. 

  • xcd
    Replied on July 12, 2020 at 11:01 AM

    Hey thank you both of you 

    Cards are more catchy , but its a personal thought ;-)

  • xcd
    Replied on July 12, 2020 at 12:13 PM

    OOPs ! I've tried to add or just tried with only the calculation result ( first conditional disable and  enable only >> calculation / IF result is Greater/Less than ...) but it doesn't seem to work , there is a Submit and I have a jump to a THK You page ^^

    any idea ..?

    Thank you

  • David JotForm Support Manager
    Replied on July 12, 2020 at 3:01 PM

    Hi, are you referring to a new condition? Which condition is not working? Please share a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Also, please describe the purpose of it, so we can understand what you are trying to accomplish.

  • xcd
    Replied on July 13, 2020 at 5:21 AM

    Hey

    these are new conditions i've tried, I thought it was maybe a quiquer way to do a jump on a card.

    So the previous conditions are not enable

    1594632055form condition2 Screenshot 10

  • Richie JotForm Support
    Replied on July 13, 2020 at 7:23 AM

    It seems the field you're trying to use the skip to condition is hidden. I would suggest you use the show condition instead.

    Conditionnal is not working on my form card Image 10

    Please give it a try and let us know if this fits your requirements.

  • xcd
    Replied on July 13, 2020 at 7:52 AM

    Richie_P , thank you for that, it works great.

    How can you explain that the conditions I used to use before has worked till I set up a Thank you page, and then seemed to crash ...?

    I have to show a "result card" regarding the respondent profil... what is the best way to do so ..? jump to a card or Show/Hide... ? I'm a bit confused here

  • Richie JotForm Support
    Replied on July 13, 2020 at 9:09 AM

    I'm not sure why it was not working with your first setup however, as the fields are hidden, you should use the show/hide condition.

    If you would like to show answers after submission, you may edit your thank you page . However, I would suggest using the classic forms than the card form.

    Guide:https://www.jotform.com/help/317-Change-Thank-You-Page-URL-Based-on-a-Condition

  • xcd
    Replied on July 13, 2020 at 12:05 PM

     Thank you for your time Richie_P