What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    not recieving emails.

    Asked by c3tb on July 15, 2013 at 01:29 PM

    I am only receiving emails reference payment. I am not receiving any others. How can I address this issue? Please respond to service@redpalmmarketing for solution. Thank you. Jesse

    Emails solution
  • Profile Image

    Answered by dinesh-it on July 15, 2013 at 01:41 PM

    Hi, I just checked your account mail ID in our mail log and it seems to be everything working fine. Please do check in your spam folder and let us know the result.

    If still you have the same problem, Please let us know with your form URL. So that we can investigate further.

    Thank you.