account username: naughtyisfun

  • James McCall
    Asked on July 10, 2020 at 10:17 PM

    Hi!

    My account was suspended for phising. We do not collect any ss information or other sensitive information.

    Regards,

    James

  • Vick_W Jotform Support
    Replied on July 10, 2020 at 11:25 PM

    Hi James

    Please be informed that, your account has been suspended for requesting ID info in your Peep - Model Application form. Due to our Terms of Use, the gathering of certain private information such as Driver's License information, Credit Card details, Login Information, Social Security Information, etc. is not allowed without the mandatory widgets.

    You need to include E-Signature widget in your form. However, we also require that you include a Terms and Conditions widget with your terms for your users to read.

    We can only reactivate your account once the offending fields are removed from your form.

    Looking forward to your reply.

    Thanks.

  • James McCall
    Replied on July 13, 2020 at 1:00 AM

    Hi!

    Apologies for the mistake, can you delete the offending fields from the form? I cant access my account since its still suspended.

    Please delete the offending field.

    Regards,

    James

  • Vick_W Jotform Support
    Replied on July 13, 2020 at 2:15 AM

    Hey there,

    I went ahead and removed the offending fields from your form and reactivated your account. You are more than welcome to revert the changes in your form so the fields are restored and kindly add the necessary widgets so you do not get suspended again.

    Thanks.