Getting You're almost out of submission storage limit. Upgrade Now.

  • mandyscleaningsvc
    Asked on July 10, 2020 at 11:24 PM

    As per the help docs - we deleted all of the submissions from one form and brought down to 302. However - I am still getting the error message "You're almost out of submission storage limit. Upgrade Now."


    When i click the account avatar dropdown - it still mentions the ones I deleted. I even emptied the trash.

    Please advise.


    Please note that according to https://www.jotform.com/answers/891648-Submission-Storage-Limits

    Deleting the submissions are supposed to take care of that.

    Let me know asap as the limit is showing 468/500.

    THanks

    mcs

    Jotform Thread 2442791 Screenshot
  • roneet
    Replied on July 10, 2020 at 11:57 PM

    I have reset the submissions counter which reset the total submissions to 320.

    You may check the limits from the usage section of your account:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Thanks.