Forms still not resetting when changed

  • Profile Image
    mrjoerph
    Asked on July 11, 2020 at 02:42 PM

    I am updating my information on my business forms and the "continue" button does not seem to be working.  I go to publish and I am still getting "last updated yesterday"


    I have emptied my Jotform cache as well when suggested in my last email to you. 


    I am losing much business without my Jotform working.  Have already sent two emails to customers saying I fixed it to find out I have not. 

    Help! Much thanks 

  • Profile Image
    Vincent
    Answered on July 11, 2020 at 07:25 PM

    To my understanding, the Continue button is not working. Is that correct? 

    Is it okay if we do it on our end with your permission? 

    You can also try this, disconnect it, and then reconnect it again then click the Continue button.

    1594509925discor_nec.png

    Please try it and let us know if you need further help. Thank you!