What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I believe I made an error in the security for my SMTP.

    Asked by mountainchristian on July 16, 2013 at 12:06 AM

    I believe I made an error in the security for my SMTP.... and can't fix the setting... please help



    This is a re-post of a comment on Send Form Emails From Your Own Email Address: JotForm Now Support SMTP

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    JotForm Support

    Answered by EltonCris on July 16, 2013 at 12:54 AM

    Hi,

    I can forward your concern to our highter team so they can fixed this for you as for now while edit/delete feature for SMTP isn't yet released.

    I can't find your account using your email here, may we know one of your form URL so we can check the SMTP settings you've mentioned?

    Thanks! 

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    JotForm Support

    Answered by Welvin on July 16, 2013 at 01:03 PM

    Hi,

    We have just release our SMTP Edit/Remove function. You can find it by going to My Account - Settings area:

    https://www.jotform.com/myaccount/settings

    Thanks

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    Answered by mountainchristian on July 16, 2013 at 10:31 PM

    Thanks for adding this! However- It's changing my address from rachelhayes@mountaincc.org to rachelhayes@mountaincc_org why the underscore? It still doesn't seem to be working
    Rachel
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    JotForm Support

    Answered by EltonCris on July 16, 2013 at 11:15 PM

    Hi Rachel,

    Try to delete and recreate it in the notification message. It seems to be fine here.

    Let us know how it goes. Thanks!