I believe I made an error in the security for my SMTP.

mountainchristian
Asked on July 16, 2013 at 12:06 AM

I believe I made an error in the security for my SMTP.... and can't fix the setting... please help

This is a re-post of a comment on Send Form Emails From Your Own Email Address: Jotform Now Support SMTP
Elton

Jotform Support

Answered on July 16, 2013 at 12:54 AM

Hi,

I can forward your concern to our highter team so they can fixed this for you as for now while edit/delete feature for SMTP isn't yet released.

I can't find your account using your email here, may we know one of your form URL so we can check the SMTP settings you've mentioned?

Thanks!
Welvin

Jotform Support

Answered on July 16, 2013 at 01:03 PM

Hi,

We have just release our SMTP Edit/Remove function. You can find it by going to My Account - Settings area:

https://www.jotform.com/myaccount/settings

Thanks
mountainchristian
Answered on July 16, 2013 at 10:31 PM

Thanks for adding this! However- It's changing my address from rachelhayes@mountaincc.org to rachelhayes@mountaincc_org why the underscore? It still doesn't seem to be working
Rachel
Elton

Jotform Support

Answered on July 16, 2013 at 11:15 PM

Hi Rachel,

Try to delete and recreate it in the notification message. It seems to be fine here.

Let us know how it goes. Thanks!